Network Engineer

Standard Motor Products, Inc
Lewisville, Texas
Nov 02, 2023
Nov 30, 2023
Position Type
Full Time
Organization Type
Established in 1919 and traded on the NYSE, Standard Motor Products, Inc., (SMP) is a leading independent manufacturer, distributor, and marketer of replacement parts for motor vehicles in the automotive aftermarket industry, with a complementary focus on heavy duty, industrial equipment and original equipment markets.

We are organized into two operating segments. Each segment focuses on providing our customers with full-line coverage of its products, and a full suite of complementary services that are tailored to our customers' business needs and driving end-user demand for our products. Our Engine Management Segment manufactures and distributes a full line of critical components for the ignition, electrical, emissions, fuel and safety-related systems of motor vehicles. Our Temperature Control Segment manufactures and distributes a full line of critical components for the temperature control (air conditioning and heating) systems, engine cooling systems, power window accessories and windshield washer systems of motor vehicles.

We sell our products primarily to automotive aftermarket retailers, program distribution groups, warehouse distributors, original equipment manufacturers and original equipment service part operations in the United States, Canada, Europe, Asia, Mexico and other Latin American countries.

We employ approximately 4,300 people in North America, Europe and Asia.

General Description OF Responsibilities

• Provide exceptional Customer Service.

• Works with all departments within Corporate IT and across SMP to identify new products and solutions.

• Must be able to document correctly all work using company standard application - Track-IT

• Document WAN and LAN network infrastructure.

• Maintain all required corporate IT Network SOX compliance documentation.

• Data Center: Generator, UPS, AC units, monitoring devices, room security etc.

• Expert in the following areas:

o All SMP Windows Server, Exchange, SQL, SharePoint and Backups

o Virtualization VMware, Citrix, Microsoft, SANs etc.

o Remote access solution support: VPN, Terminal Services, and Citrix.

o Deploys and troubleshoot all VOIP technologies.

o WAN and LAN connectivity, routers, firewalls, load balancers, switches, access points, WAN scalers, security across SMP.

o Disaster Recovery

o Microsoft Azure

o Enterprise-level exposure to GPO

o Cybersecurity

• Remote monitoring and management of system alerts and notifications.

• Perform network assessments and security audits.

• Communication with customers as required, keeping them informed of incident progress, notifying them of pending changes or agreed outages.

• Be available for other IT engineers and non-engineers coach them to resolution.

• Assist users with their IT needs via help desk phone, WO system email and other forms of communication across entire organization.

• On call 24/7.

• Plus all duties of IT Network Admin, Jr. Network Admin and Help Desk.

work experience requirements

• 8+ years of experience as an IT Network Administrator and IT Help Desk combined.

• Demonstrate proficiency in the following areas routing, switching configuration including VLAN, Voice Technologies (MPLS, SIP Trunking, VOIP, ISP), Cisco equipment, WIFI, SAN Management, Server Infrastructure (AD, Data, Exchange, SQL, Print, Web, Reporting, Terminal Server, etc.).

• VMWare and SAN deployment and management.

• Citrix deployment and management.

• Ability to adhere to all SOX requirements.

• Ability to use Office products (Excel, Word, Power Point, Access, Project, Visio).

• Some Travel Required.

education requirements

  • IT Bachelor's degree required
  • CCNA/CCNP or equivalent
  • MSCE preferred or 4 + years' experience
  • VMware certification VCP or 2+ years' experience
  • Citrix certification or 2+ years' experience

Standard Motor Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.