Manager Fleet Operations

AAA Northern California
Campbell, California
Dec 06, 2023
Dec 15, 2023
Position Type
Manager / Leader
Full Time
Organization Type
Corporate, Other Corporate

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart lifes roadblocks. We believe everything you do outside of work adds to who you are at work.

Why Work For Us?

Great Pay - with the opportunity for increases when performance skill blocks are achieved
401k Matching $1 for $1 company match up to 6% of eligible earnings per pay period
Annual Incentive Plan Eligibility to participate in AAA NCNU annual bonus plan
Benefits Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
Collaborative Environment AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program


As the Operations Manager you are responsible for leading the daily operations of the Fleet team. You will also be managing the development and implementation of end-to-end fleet lifecycle strategies while also maintaining optimal fleet availability levels across multiple metros. You will provide leadership and guidance to Team Members and handle escalated operational issues to provide a positive experience to our members. Additionally, use sound business judgment to resolve service, operational, and technology issues as well as overall team performance.

Essential Functions

Service Venture and Members: Lead the best-in-class operations and provide solutions for improving operational efficiency
Lead procurement: Develop and maintain strong relationships with all supply and service vendors relevant to operations
Manage inventory: Direct the inventory management of assets related to the assigned venture
Optimize: Use data to maximize asset utilization rate
Develop: Responsible for the hiring, transferring, promoting or terminating of team members
Execute: Delegate daily/weekly workload to deliver on operational goals and metrics


You have an interest in future mobility, automated vehicles, and advanced safety technology
You have strong verbal, writing and presentation skills.
You effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed
You demonstrate curiosity, bias for action, and drive to self-start

Education & Experience/Licenses & Certification

Bachelor's degree in related area or an equivalent combination of education and experience (required)
5+ years of operations leadership experience (preferred)
Vendor negotiation and contract development experience (preferred)
Valid Drivers license required

Work Environment/Physical Requirements

Work outdoors at vehicle sites when servicing vehicles
Lifting and carrying tires and parts, weighing up to 50 pounds
Work in all weather and all traffic conditions

target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $90,000.00 - Mid: $111,885.00- Max: $138,525.00