Field Service Engineer

Charleston, South Carolina
Jan 26, 2024
Feb 14, 2024
Position Type
Full Time
Organization Type
Field Service Engineer needed for a global technology leader in electrification and automation

This Jobot Job is hosted by: Byron Johnson
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Salary: $56,000 - $90,000 per year

A bit about us:

This is a company known as a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company's solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence with 105,000 employees are committed to driving innovations that accelerate industrial transformation.

The Marine & Ports supplies world-leading technologies that are driving the evolution of sustainable shipping. Electrical propulsion, data-driven decision support and integrated solutions for ship and shore from our company paving the way to a zero-emission marine industry, providing greater efficiency and reliability to shipowners, and preparing vessels to meet the demands of tomorrow. Our automation and electrical solutions are making port and terminal operations safer, greener and more productive. The Marine & Ports operates in 26 countries and has 2,000 employees.

Why join us?
  • Competitive compensation
  • Annual Bonus
  • Unlimited PTO
  • 401k Match
  • Stock Purchase program
  • Excellent Benefits including life insurance/disability insurance/healthcare plan/wellbeing program
  • Over 130+ years in business In over 100 countries

Job Details

We are immediately hiring for a Field Service Engineer that can be located in the South Charleston, SC area or anywhere in the Northeast. This position will require travel up to 80% in North and South America, being onsite at the clients' locations 4-6 weeks at a time. 90% of work is in PLCs (NOT CODING). Can be Allen-Bradley, Siemens etc. Looking for someone with a background working in networks, drives, sensors, automation, small IO, medium voltage.

As a Field Service Engineer, Ports, you will be responsible for planning and executing, with minimal professional guidance, complex technical field assignments involving the installation, modification, test, inspection or repair of company products and equipment. The FSE may also coordinate work with other groups to ensure meeting customer commitments. Since the FSE is often the one who interacts with the customer's operations people, they may also recommend measures to improve operations and customer service, travel, as you will be providing hands-on assistance at customer sites.
This position reports to the division's Operations Development Manager.

Salary can be $90,000 plus overtime pay and benefits plus travel expenses covered.
•On target earning will be closer to $125,000 - $135,000 annual income
•Will be given a corporate AMEX for company use while traveling.
•Utilize Concur to arrange travel accommodations, including flights, hotel stays, taxis, rental cars etc.
•Daily per diem provided when traveling - $59/day for US travel and $89/day outside the US.
•Travel is usually on the East Coast; West Coast; the Gulf, and Central America

Your responsibilities for this position will include the following:
Submits job paperwork in a timely fashion immediately following the applicable job assignment.
Technical: Works independently to install, modify, test, repair, or inspect company products and equipment including, but not limited to: PLCs, Drives, HMIs, automation, rotating machinery, low voltage and medium voltage circuit breakers, transformers, switchgear, and/or protection relays - depending on the engineer's area of knowledge and training.
Performs or coordinates complex and diverse engineering activities associated with field projects.
Interprets technical drawings and schematics and makes changes as necessary in the field to reflect work carried out on site.
Increases product and technical knowledge through factory or third party training, technical manuals, and conventional or non-conventional resources
Troubleshoot and repair equipment, applying personal knowledge and experience.
Provides technical advice to customers on-site and remotely.
Works closely with project managers to coordinate site activity. Assume the role of site manager on some smaller projects.
Provides leadership in the assembly and operation of lab and field service equipment.
Records, compiles, and reduces data for analysis and assists in the subsequent assessment and reporting.
Leads assigned field services - responsible for planning, analysis, and reporting of projects ranging in complexity from simple to advanced.
Assumes the role of a mentor or an advisor to less experienced company personnel and customers.
Ensures safety and quality in the field.
Projects: Represent the company in conferences and meetings with customers.
Prepares or provides input for technical documents such as specifications, quotations, procedures, or technical reports.
Reports opportunities and problems to management.
Prepares timesheets, service reports, expense reports and other documents immediately following the work assignment.
Sales: Promotes to customers, ways to optimize their operations or make general improvements.
Seeks other opportunities to promote customer satisfaction and foster harmonious business relations.
Assists the business development unit with technical knowledge for generating quotations and proposals.

Requirements for this position includes:
Bachelor Degree in engineering or other technical field.
Five (5) or more years preferred experience in drives, or, Programmable Logic Controllers (PLC)/process control systems. Familiarity with motors and MV power distribution preferred
Alternately a special combination of education and experience and/or demonstrated accomplishments
Familiarity with port/container crane work environment and procedures
Ability to obtain a Transportation Workers Identification Card TWIC
Candidates must already have a work authorization that would permit them to work in the US.

If you feel this position is right for you, please contact me at or

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