Senior Field Service Engineer - Analyzer Systems

Port Arthur, Texas
Feb 13, 2024
Feb 14, 2024
Position Type
Full Time
Organization Type
Senior Field Service Engineer - Analyzer Systems needed for a global technology leader in electrification and automation

This Jobot Job is hosted by: Byron Johnson
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $110,000 - $155,000 per year

A bit about us:

This is a company known as a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company's solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence with 105,000 employees are committed to driving innovations that accelerate industrial transformation.

This company's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, this team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably.

Why join us?
  • Competitive compensation
  • Annual Bonus
  • Unlimited PTO
  • 401k Match
  • Stock Purchase program
  • Excellent Benefits including life insurance/disability insurance/healthcare plan/wellbeing program
  • Over 130+ years in business In over 100 countries

Job Details

We are immediately hiring for a Senior Field Service Engineer - Analyzer Systems in Beaumont, TX or Sabine, TX area. We will look for candidates locally and those looking to relocate for this opportunity.

In this role, you will execute medium to high complexity service work, installation, commissioning, maintenance, upgrades and retrofits, according to work instructions and in accordance with company processes, standards and safety guidelines.

You will be responsible for executing medium to high complex analyzer system/shelter service work, startups, commissioning, testing and troubleshooting of the company's portfolio and third party analytical products, according to work instructions and in accordance with company standard processes, quality standards and safety guidelines. This position reports to Operations Manager. You will have a base salary plus a 10% API (bonus) plus benefits.

Your responsibilities will include:
  • Apply safety rules and safe practices as well as environmental responsibilities and report unsafe practices and incidents.
  • Contribute to customer satisfaction by planning and executing Service work according to customer order and expectation.
  • Ensure customer retention by delivering superior customer experiences and effectively communicating service work timeline and expectations.
  • Work with customer to identify opportunities in the installed base to improve system performance and operational performance improvements.
  • While on site, work with the customer to identify opportunities for improving the customers operations and eliminating pain points, utilizing the local practices for notifying the account team of opportunities.
  • Perform complex field service operations that typically present unusual problems requiring strong technical skills. Construct complex prototype models or simulated systems, as requested
  • Preventative Maintenance, troubleshooting and repair of the company's System Integration Unit supplied analyzer systems
  • Installation, commissioning, of new and existing analytical field service equipment. Conduct tests or experiments requiring selection and adaptation or modification of equipment and procedures. Record, compile and analysis of data and assist in related assessment and preparation of reports
  • Upgrade complex applications after understanding the new measurement and application requirements. This complex task typically takes 8 to 10 years of process experience along with detail understanding of gas chromatography and sample handling systems
  • Application knowledge of refining and LNG (Liquefied Natural Gas) processes as they relate to process analytical measurements to ensure the quality of the customer's refined products
  • Extensive sample and sample handling systems mandatory to ensure the correct operations of technology.
  • Prepare material lists needed for service activity and ensure that all materials, parts and equipment are available and at the appropriate quality for service activities.
  • Prepare all documents and customer reports to be signed by the customer representative, utilizing all relevant tools.

Requirements for this position includes:
  • Bachelor's degree in Analyzer, Chemical or Instrumentation Engineering or a similar field and minimum 6 years of experience in Process Analytical products or Analyzer System service.
  • Service experience in the analyzer manufacturer, analyzer system integrator, petrochemical, oil & gas industries preferred.

Knowledge on HVACs, PLCs and/or Networking is a plus.
  • A strong focus on safe work practices and dedication to following workplace safety guidelines.
  • A high level of self motivation, curiosity and desire to learn about new technologies.
  • Candidates must already have a work authorization that would permit them to work in the US

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.