IT Specialist Level II - 15335 with Security Clearance

4 days left

HII Mission Technologies
Annapolis Junction, Maryland
Apr 01, 2024
Apr 21, 2024
Engineering, Software
Position Type
Full Time
Organization Type
Corporate, Other Corporate
Requisition Number: 15335 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Hours Per Week: 40.00 Security Clearance: TS/SCI Level of Experience: Mid Summary Mission Technologies a division of HII - Cyber Electronic Warfare and Space (CEWS) provides full-spectrum cyber, EW and space capabilities that address today's rapidly changing, multi-domain global security threats, and anticipate emerging threats. Our cyber professionals are on the cutting edge of cyberspace operations, delivering cyberspace options and effects for our nation in an ever-changing threat environment. Our experts provide a full range of expertise and capabilities across the spectrum of cyberspace operations. We are an integral part of an important mission we go to work every day with the knowledge and pride that our accomplishments make a difference. Cyber Electronic Warfare and Space team is currently seeking an IT Specialist II in support of an exciting new effort supporting one of our clients that is responsible for unifying the direction of cyberspace operations, strengthening DoD cyberspace capabilities, and integrating and bolstering DoD's cyber expertise. Essential Job Responsibilities Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Minimum Qualifications AA or other 2 year technical degree in related discipline and 3 year related experience. HS + (5) years of experience in Information Technology may be substituted for AA degree. Minimum of five (5) years of experience in Information Technology to include: Establishing Video Teleconference (VTC).
Providing support to Emergency activities providing general situational awareness of the environment.
Perfuming routine and emergency actions and communications.
Performing routine and emergency actions critical to Operations center support including voice communication, message routing, and voice and video conference configuration and operation.
Providing maintenance, and controls of the systems that project on Knowledge Walls.
Scheduling and Operating VTC and POLYCOM Teleconference.
Identifying when equipment and infrastructure is fully operational, partially operational, or not operational.
Performing minor troubleshooting.
Initiating the appropriate notification procedures to address outages / degradations per relevant checklists, SOPs that specify these procedures including submitting trouble tickets Must possess an active TS/SCI/Polygraph for consideration
This opportunity resides with Cyber & Electronic Warfare, a business group within HII's Mission Technologies division. HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace. Our deep expertise in network architecture, software and hardware development, cybersecurity and the electromagnetic environment uniquely enables us to support sensitive missions for federal agency partners. HII is a global engineering and defense technologies provider. With a 135-year history of trusted partnerships in advancing U.S. national security, HII delivers critical capabilities ranging from the most powerful and survivable naval ships ever built, to unmanned systems, ISR and AI/ML analytics. HII leads the industry in mission-driven solutions that support and enable a networked, all-domain force. Headquartered in Virginia, HII's skilled workforce is 44,000 strong. For more information, please visit: HII is committed to cultivating an inclusive company culture to promote collaboration and enhance creativity by hiring a diverse work force. HII is an Equal Opportunity/Vets and Disabled Employer. U.S. Citizenship may be required for certain positions.