Lead Network Engineer - RapidScale

Employer
Cox Communications
Location
Raleigh, North Carolina
Posted
Apr 20, 2024
Closes
Apr 25, 2024
Ref
2749497986
Discipline
Engineering
Position Type
Engineer, Manager / Leader
Specialty
Alternative Fuels
Hours
Full Time
Organization Type
Corporate, Other Corporate
RapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Raleigh, NC, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for both Windows and Mac applications. The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise "Flex Pod" cloud stack.

JOB SUMMARY:

The Lead Network Engineer's role is to ensure that RapidScale/industry best practices and methodologies are applied to design, deployment and operations of core route/switch and data center networks. This individual provides technical guidance and leadership to the customer and project management team and ensures project timelines are being met. They will be the technical point of contact for the customer and provide design, migration and deployment guidance.

The Lead Network Engineer will work as part of a team that provides design, architecture, and migration planning for new customer projects. The role is responsible for leading all the technical efforts to successfully migrate a new customer into the RapidScale platform. The Lead Network Engineer will be responsible for providing migration support, which includes advanced troubleshooting, architectural design, and management of overall health of services migrating into the RapidScale managed cloud. The role is responsible for providing support to junior Network engineers on an escalation basis. The position will be a key factor in providing a great customer experience pre & post implementation.

TECHNICAL SKILL REQUIREMENTS:

Network:

  • IPv4, IPv6
  • VLANs
  • VPNs (IPSec configuration/troubleshooting)
  • QoS
  • Subnetting
  • NAT
  • Port translation
  • Spanning tree
  • LACP, port channeling, and VPCs
  • HSRP
  • BGP
  • OSPF
  • RIP
  • VMware VeloCloud products
  • Fortinet products
  • Cisco Meraki products
  • Cradlepoint products


DUTIES AND RESPONSIBILITIES: (Essential Duties include but are not limited to):

• Responsible for the delivery of network planning, design, implementation & optimization services as a post sales consultant to clients.

• Create Low Level and High-Level design of data center networks utilizing industry best practices and Cisco hardware to include: Cisco enterprise level L3 switching and Nexus 7K/5K/2K platforms.

• Lead the delivery of network solutions including routers, switches, firewalls, load balancers and other network hardware appliances including VMWare VeloCloud.

• Oversee/perform new and existing equipment, hardware, and software upgrades.

• Perform installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices.

• Monitor network performance and troubleshoot problem areas as needed.

• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

• Provision new customers and provide onboarding assistance.

• Provide support on escalated trouble tickets when necessary.

• Review entire environment and execute initiatives to reduce failures, defects, and improve overall performance.

• Document architectures, procedures, and processes for use by other engineers and support.

• Create documentation for Support desk to use and remediate issues on first call.

• Provide assistance to junior network engineers when escalated to.

• On-call support is a requirement of this position.

Qualifications

Minimum:

  • Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years'experience; or 10 years' experience in a related field
  • 6 years of experience designing, deploying, and implementing core route/switch and/or data center networks in accordance with industry best practices.
  • Passionate, collaborative, results oriented capable of inspiring and building cross functional high performing relationships to effectively drive change while achieving established goals.
  • Ability to form strong cross-functional relationships and influence others to ensure that business initiatives are achieved.
  • Exceptional level of skill in both oral and written communications and the ability to effectively present ideas and information.
  • Experience with logical network design models (L2/L3, WAN, Network Optimization, Spanning tree, VFR, VTP, VLANs, physical cabling).
  • Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec).
  • Experience with Cisco ISE (Identity Services Engine), as well as Trustsec desired.
  • Working technical knowledge of advanced Layer 2 technologies (LISP and VXLAN)
  • Knowledge of IP communication and routing is required (OSPF, EIGRP, BGP).
  • Understanding WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS and MPLS).
  • Experience with large-scale WAN deployments.
  • 5 or more years' experience working in WAN (Wide Area Network)
  • SD-WAN (VeloCloud & Fortinet) implementation and migration experience required.
  • Firewall experience with managing Fortigate, Cisco, Meraki, and Palo Alto required.
  • Certifications in CCNA, CCNP, or Fortinet NSE required.


USD 106 900.00 per year

Compensation:

Compensation includes a base salary of $106,700.00 - $177,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k , and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.