Associate Director, Salesforce Business Analyst

Employer
S&P Global
Location
New York, New York
Posted
Jun 12, 2024
Closes
Jun 26, 2024
Ref
2774805846
Discipline
Other
Position Type
Analyst, Director
Specialty
Other
Hours
Full Time
Organization Type
Corporate, Other Corporate
About the Role:
Grade Level (for internal use):
11 Position Description: Associate Director, Salesforce Business Analyst

Grade: 11 (For Internal Purposes)

The Role: You will be responsible for working closely with Sales, Marketing, Product, and Technology teams to enhance and optimize the Salesforce suite of products.
The ideal candidate will manage and deliver components of engagement that includes analysis of current state business process and technology, process and functional design, future state prototyping and development related to Salesforce platform.

Responsibilities:
  • Work closely with sales, marketing, and other counterparts to understand business processes.
  • Design, develop and align strategic goals and objectives with key decisions regarding products and business solutions
  • Develop a Salesforce implementation plan for the business unit based on a situational awareness of various business scenarios and motivations
  • Collaborate across business segments to find opportunities and showcase ideas in the Innovation and emerging business pipeline
  • Gather requirements and recommend solutions leveraging (strong bias toward native Salesforce functionality).
  • Translate business needs into solution architecture requirements
  • Lead agile development teams to design and implement innovate solutions with a focus on adhering to standards and best practices
  • Provide advice on best practices and approaches to technology teams and internal business clients
  • Perform tasks such as modifying security settings, establishing workflow rules, and generating reports and dashboards
Qualifications:
  • B.S. degree in Computer Science, Software Engineering, MIS or equivalent combination of relevant work experience and education
  • Experience in business analysis and technology implementation in enterprise environments
  • 4 Yr.'s experience implementing or administering Salesforce Automation software in enterprise environments including identifying business requirements, collection of use cases/user stories, process design, testing, training and implementation support
  • Strong expertise in at least two of the following areas is required:
    • System Implementation, Change Enablement & User Adoption
    • Sales Force Automation
    • Service & Support
    • Communities and Mobile
    • platform development
  • Strong project management, problem solving and troubleshooting skills
  • Certifications are a plus: (Salesforce Certified Administrator Certified Sales Cloud Consultant Certified Platform App Builder)
Compensation/Benefits Information (US Applicants Only):
S&P Global states that the anticipated base salary range for this position is $72,300 to $143,800 . Base salary ranges may vary by geographic location.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit .

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit

What's In It For You?

Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:
  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit:

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

Job ID: 301866
Posted On: 2024-06-03
Location: New York, New York, United States