Field Service Specialist

Datamatics Global Services, Inc.
Kalamazoo, Michigan
Jun 20, 2024
Jun 27, 2024
Position Type
Full Time
Organization Type
JOB TITLE Field Service Specialist

LOCATION - Jackson MI (someone in the Kalamazoo area would be great.)

Duration - 6+ Months Contract (Extendable)

Pay Rate - $23/hr w2


Work Schedule: 8-5 Typically, Monday Friday (8-hour days) with some occasional Saturdays A four-day work week (10-hour days) is possible if field production dictates Weekends and some holidays off

  • We partner with the local electric utility to provide a free service to its customers in selected neighborhoods throughout Indiana and Kentucky. This program relies on the Field Service Technician to install energy efficient products in the customer s home to help reduce electrical consumption. Technicians will also qualify customers to receive additional free services based on the home s energy efficiency. Contract can be extended up to 24 months.

Performs installation of demand response switches on heating, ventilating, and air conditioning systems. Installs new units or replacement parts for existing units according to specifications and established safety guidelines.
  • Requires a high school diploma or its equivalent.
  • May be required to complete an apprenticeship and/or formal training in area of specialty. Requires 0-2 years of experience in the field or in a related area.
  • Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under limited supervision.
  • Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Special Considerations: Lifting is generally in the 10 to 15 Lbs. range with minimal repetitions. Exposure to machinery, chemical, biological, and physical risks is minimal.

Key Responsibilities:

Establish contact with customers to explain program benefits
Field operations experience with product installation knowledge
Overcome customer objectives and concerns
Strong work ethic, with ability to self-manage daily work schedule and performance, with limited supervision

Must have:

High school Diploma
Excellent oral and communication skills
Valid driver s license
Demonstrated manual dexterity and skill with hand tools

We Value:

Technical Degree
Technical aptitude
Experience with HVAC and/or residential wiring
Proficient with MS Outlook and Teams