Program Manager - Vehicle Diagnostics -2 Openings

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

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For further inquiries regarding the following opportunity, please contact our Talent Specialist:

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Title: Program Manager - Vehicle Diagnostics -2 Openings
Location: Lisle, IL
Duration: 12 Months

Description:

• The Diagnostics Repair Strategy Program Manager focuses upfront on the New Product Development process to help drive design for diagnostics.
• Making sure that service is protected and ensure that new components can be diagnosed.
• Working directly with the Client to make sure standards are adhered to.
• This person would work directly with not only R/D but also communicate this information effectively with Service Solutions teams.

Responsibilities include but are not limited to:

• Managing new vehicle programs to refine the diagnostic strategy.
• Participates in new program concept sheet reviews.
• Create diagnostic standards for future programs.
• Create presentations to illustrate Risks/Issues, and adhere to program timelines.
• Supporting current product initiatives helps reduce warranty spending through diagnostics optimization on current production vehicles.
• Works cross-functionally with program teams, product development, service engineering, and the field.
• Competitive and Internal Service Benchmarking including but not limited to:
• Perform reviews on internal and external competitive best practices.
• Perform vehicle reviews.
• Perform service repair time benchmarking.
• Utilize benchmarking results to influence and incorporate an in repair strategy.

Desired Skills:

• Excellent presentation skills and verbal/written communication skills
• Approachable with excellent interpersonal skills to work effectively across diverse teams.
• Familiarity with Vis Mockup, CAD, Teamcenter, or other engineering drawing systems
• Diesel, Medium/Heavy Duty, and Electric Vehicle experience
• Ability to manage complex projects from start to finish.
• Highly skilled at digesting complex data sets and recommending solutions.

Minimum Requirements

• Bachelor's degree
• At least 5 years of technical service engineering, automotive service, or truck service experience
• OR
• Master's degree
• At least 3 years of technical service engineering, automotive service, or truck service experience
• OR
• At least 7 years of technical service engineering, automotive service, or truck service experience

About us:

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.